Introduction
Employees on foreign assignments may deal with cultural beliefs, values, and norms that are different from those in the United States. Often times, cultural differences can create issues that conflict directly with the employee’s organizational policy as well as the laws of the land. Human resource (HR) professionals working for global businesses help create and manage expatriate conduct and compliance policies.
Preparation
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Complete the CapraTek: Cultural Considerations simulation, which involves a sales director who received an expensive gift and is seeking guidance on what to do. The gift is part of the cultural norm of the host country, but it may violate CapraTek’s gift policy. You will write an email to the employee, and based on global cultural considerations, you will make recommendations to leadership regarding CapraTek’s gift policy.
Instructions
Analyze how Japanese culture views gift giving.
How do Japanese and U.S. attitudes toward gift gifting differ?
Assess CapraTek’s gift policy and cultural implications to make a recommendation.
In your final draft of the e-mail to Jason Lin, make a recommendation of what to do about the gift. Please consider there may not be a perfect answer, and you may recommend a course of action that includes keeping the gift or one that favors returning it.
Whatever course of action you recommend, justify your recommendation based on both the cultural issues and CapraTek’s gift policy. Support your recommendation with scholarly or academic sources.
Recommend modifications to CapraTek’s gift policy to avoid cultural conflicts.
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Would a gift acceptance policy need to be specific to all the countries CapraTek resides in?
Additional Requirements
Competencies Measured
Scoring Guide
Use the scoring guide to understand how your assessment will be evaluated.
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Criterion 4
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